Returns & Exchanges

At Exo Mtn Gear, we stand behind our backcountry equipment and offer a 30-day return window for items in new, unused condition with original packaging. We are committed to ensuring you have the right gear for your hunt, whether that requires a simple refund or a size exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Place the unused items back into their original shipping box or a similar protective container, ensuring all tags and components are included.

3

Ship It Back

Print the provided prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the gear for quality assurance, we will process your refund or ship your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing